230 Elma Street West
Listowel, ON N4W 1V8
519-291-3951
Toll Free: 1-855-900-3951
Store Hours: 10 a.m. to 5 p.m. Monday - Saturday

Privacy Policy

Spinrite Yarn Factory Outlet recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.yarnfactoryoutlet.com. The Site is operated by Spinrite Yarn Factory Outlet.
If you have questions or concerns regarding this statement, you should first contact our site coordinator at info@yarnfactoryoutlet.com or by postal mail to:
Spinrite Yarn Factory Outlet
230 Elma Street West
Listowel, Ontario
N4W 1V8

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Spinrite Yarn Factory Outlet requests identifying information when you:
• Register on any of our web sites.
• Place an order.
• Request information or files from technical support or customer service.

In these instances, Spinrite Yarn Factory Outlet will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What Spinrite Yarn Factory Outlet Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Spinrite Yarn Factory Outlet and will only be used by Spinrite Yarn Factory Outlet to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information. Spinrite Yarn Factory Outlet does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Spinrite Yarn Factory Outlet may use agents or contractors who will have access to your personal information to perform services Spinrite Yarn Factory Outlet (such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Spinrite Yarn Factory Outlet. In addition, Spinrite Yarn Factory Outlet may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

Spinrite Yarn Factory Outlet does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave Spinrite Yarn Factory Outlet www.yarnfactoryoutlet.com, Spinrite Yarn Factory Outlet cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection

Spinrite Yarn Factory Outlet is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

Spinrite Yarn Factory Outlet may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:
Spinrite Yarn Factory Outlet
230 Elma Street West
Listowel, Ontario
N4W 1V8

Credit Card Security

We know customers are concerned about credit card security. We use Chase Paymentech's Orbital Payment Gateway, one of the world largest funds transfer agencies, to process your payment. We do not store your personal credit card information.