230 Elma Street West
Listowel, ON N4W 1V8
Toll Free: 1-855-900-3951
Store Hours: Monday - Saturday 10am - 5pm, CLOSED Sunday
We are taking orders for shipping or curbside pickup.
Email orders to info@yarnfactoryoutlet.com, remember an address and phone number.

Returns, Refunds and Exchanges Policy


As is our policy with our on-site Tent Events, all products are priced to clear. All Sales are final with no exceptions.

Payment Policy

Accepted Methods of Payment
• Credit Card (Visa, Master Card)

Privacy Policy

This policy covers how we use and protect your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that is related to your order. This information includes your:
• Billing Address
• Shipping Address
• Email Address
• Credit Card Information
In addition we also collect information on your IP address, browser type, and URL data.

Security and Storage

Only your order, billing, and shipping data are stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your credit card information.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE. We use this data to prevent hacking attempts by help us know what web browsers people are using, and by tracking where our visitors are coming from so that we can improve our marketing.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or to store your shopping cart contents. We use them only to track this information and there is no risk to you in this process. No personal information, such as address or credit card information is saved when cookies are stored.